DMCA
TouchVPN is a service provider of transitory digital network communications under the
Digital Millennium Copyright Act (“DMCA”). The DMCA establishes a process for service providers like TouchVPN to
address claims of copyright infringement that TouchVPN has implemented. If you are a copyright owner, or have
authority to act on behalf of a copyright owner, you may report a claim that a third party is infringing your
copyrighted material via our services by notifying TouchVPN’s designated copyright agent at:
Attn: DMCA Legal Notice
250 Northern Ave., 3rd Floor, Boston, MA 02210
Email: legalnotices@pango.co
Notifications of claimed infringement must contain all the elements described under the DMCA in order to be valid.
TouchVPN may, in appropriate circumstances and if technically possible, disable or terminate the accounts of users
who may be repeat infringers, as well as pursue other remedies that we may have to address infringement claims.
Please note that due to the nature of certain of TouchVPN’s services such as VPN, including the encryption of
communications sent via the services and the ephemeral nature of transmissions initiated at the direction of
individuals using them, it is not generally possible for TouchVPN to take down specific content, or block access
to specific content, from those services that are reported to be infringing.
Moreover, note that identification of users of VPN services purported to be engaging in copyright infringement by
reference to their apparent IP address does not allow us to identify the specific user in question due to how VPN
services work technologically. Apparent IP addresses of users of VPN services are typically shared between a
multitude of individual users at any given time. We also do not maintain records of which individual users
accessed particular online content in connection with an apparent IP Address.